FAQs

A. You are required to register your property with the Dubai Land Department.

A. Applications for the title deed are received by the Dubai Properties Customer Care team located in Ras Al Khor Sundays through Thursday between 08:00 and 16:30.

A. You are required to submit the below documentation:

• Passport Copy of Owner (and Co-Owners if applicable) along with the valid Residence
• Visa
• A copy of Sale and Purchase Agreement
• Any Amendment Agreements (if applicable)
• Emirates ID for UAE Residents (front and back)
• Visit visa or entry stamp and unified number from the passport (nonresidents)

A. Yes. In addition to the above documents you will be required to make the following payments:

• AED 500 in administration charges, by cash or credit card.
• A Manager’s Cheque (banker’s draft) representing 4% of the purchase price of the unit plus AED 40 payable to “Dubai Land Department”.
• AED 500 payable to “Emirates Real Estate Solutions” in cash.

A. No. You will need to submit a separate set of documents and cheque for each individual unit.

A. Yes, in addition to the above documentation you will need to submit a No objection certificate from the financial institution addressed to “Dubai Land Department” with the mortgage details.

A. Yes, a Manager’s Cheque (banker’s draft) representing 0.25% of the mortgaged value plus AED20 should be made payable to “Dubai Land Department”

A. We recommend that all owner(s) apply in person. However in the event that you are unable to apply in person, you can authorize a representative to submit the documentation on your behalf. The authorized representative is required to bring an authorization letter addressed to Dubai Properties and signed by the owner(s), along with an original valid ID. Please be advised that only the owner(s) or Power of Attorney (POA) holders can sign the “Developer Self Registration“(DSR) document.

A. Yes, you can authorize a representative to submit the documents on your behalf. Your appointed representative is required to have a letter of authorization signed by the owner(s) and is required to present valid identification at the time of submission. Once the “Developer Self Registration” (DSR) document is processed, the owner (s) will be required to come in person to sign. However, a representative may be assigned to act on behalf of the Owner(s) and complete the application process by providing us with a Power of Attorney (POA) document as well as an Original Passport. The POA must be attested by the UAE Courts.

Where the Power of Attorney document was issued outside the U.A.E, it must be authenticated by the following institutions:

• The competent Government Department in the country where the Power of Attorney document is issued.
• The U.A.E Embassy/Consulate in the country where the Power of Attorney document is issued.
• The U.A.E Foreign Ministry in the U.A.E.

A. Since the purchased property is off-plan, the Dubai Land Department will issue a pre-title deed until construction of the property has been completed after which you can apply for a Title Deed. (Insert link to Title Deed Application process-pre-title deed holders)

A. The application will be submitted along with all registration payments to Dubai Land Department within 2 business days. The Pre-Title Deed will be issued within the established Dubai Land Department timelines.

A. Yes, an additional payment of AED 5020/- can be made payable to Dubai Land Department in Manager’s Cheque or Cash in order to expedite the process of pre-title deed issuance.

A. Corporate customers need to submit the following documents:

• Passport copy of company shareholders (if applicable) along with the valid Residence Visa and Emirates ID (front and back).
• A copy of Sale and Purchase Agreement.
• Any Amendment Agreements (if applicable).
• A copy of valid Trade License.

A. In order to obtain a pre-title you will be required to make the following payments:

• AED 500 in administration charges, by cash or credit card.
• A Manager’s Cheque (banker’s draft) representing 4% of the purchase price of the unit plus AED 40 payable to “Dubai Land Department”.
• AED 500 payable to “Emirates Real Estate Solutions” in cash.

A. The company can authorize a representative to make the application of the company’s behalf.

A. A representative may be assigned to submit the relevant documentation on behalf of the Company by providing us with an authorization letter issued on the company’s letter head with the company stamp and signed by the company’s signatory .The representative also needs present his original passport. Please be advised that only the owner(s) or Power of Attorney (POA) holders can sign the “Developer Self Registration“(DSR) document.

A. The Dubai Land Department will issue a pre-title deed until construction of the property has been completed, after which you can apply for a Title Deed.

A. The application will be submitted along with all registration payments to Dubai Land Department within 2 business days. The Pre-Title Deed will be issued within timelines established by the Dubai Land Department.

A. Yes, an additional payment of AED 5020/- can be made payable to Dubai Land Department in Manager’s Cheque or Cash in order to expedite the process of pre-title deed issuance.

A. This service is offered to Customers who wish to resell their purchased property before making 100% payment towards the property purchased.

A. The resell transaction is subject to the completion of payment of minimum 40% of the purchase price along with the completion of the Pre-Title Deed Registration Process at the Dubai Land Department.

A. You can apply for resell at the Dubai Properties Sales and Customer Service Centre ,located in Ras Al Khor, Sundays through Thursdays from 08:00 A.M. 16:00.

A. You will need to submit the following documentation:

• Formal Transfer Request Letter/ Memorandum of Understanding (MOU), including new Buyer’s name and contact details, duly signed by property Owner(s) and Buyer(s), and addressed to Dubai Properties (if the property is initially purchased by a Corporate Customer, the letter has to be written on a Stamped Company Letterhead) and has to be signed by an authorized signatory- provided as per Dubai Properties format.
• Original Sale and Purchase Agreement (SPA).
• Any Amendment Agreements (if applicable).
• Valid Passport copy(s)/ Trade License of Seller(s).
• Valid Passport copy(s)/ Trade License of new Purchaser(s).
• All outstanding payments or late payment fees to be cleared.

• AED 5000/- administration fees by cash/ credit card.
• AED 500/- Pre NOC administration fees by cash/ credit card.

A. Yes, you require a “Clearance Letter” from the concerned financial institution.

A. Yes, the presence of both Buyer and Seller required at the time of the transaction.

A. A representative may be assigned to act on behalf of the Owner(s) by providing us with a Power of Attorney (POA) document as well as an Original Passport. The POA must be attested by the UAE Courts.

Where the Power of Attorney document was issued outside the U.A.E, it must be authenticated by the following institutions:

• The competent Government Department in the country where the Power of Attorney document is issued.
• The U.A.E Embassy/Consulate in the country where the Power of Attorney document is issued.
• The U.A.E Foreign Ministry in the U.A.E.

• Upon receipt of the required documentation, Dubai Properties will issue a Unit Termination and Resell Agreement (UTARA). The Seller(s) and the new Purchaser(s) should sign on the Agreement which will put an end to the initial Sale and Purchase Agreement.
• Once receipt of the signed UTARA, the amended Sales and Purchase Agreement will be issued within 1 business working day; the new Purchaser(s) should sign the new Sale and Purchase Agreement (SPA)
• Upon receipt of the signed SPA, Dubai Properties will sign and return one original set to the primary Purchaser (the person whose name appears first in the SPA and to whom all future correspondence will be sent).
• NOC of Resell will be issued by Dubai Properties LLC, and both the Seller and the Buyer will have to complete the Resell transaction at the Dubai Land Department.

A. In case the Pre-Title Deed has been issued, you will need to make a payment of:

• AED 540/- in cash to “Dubai Land Department” (for The Villa and Mudon customers- AED 390/-).
• AED 500/- in cash to “Emirates Real Estate Solutions”.
• AED 500/-in cash or credit card for administration charges.

A. Applications for the title deed are received by the Dubai Properties Customer Care team located in Ras Al Khor Sundays through Thursday between 08:00 and 16:30.

A. You are required to submit the below documentation:

• Passport Copy of Owner (and Co-Owners if applicable) along with the valid Residence Visa.
• A copy of the Certificate of Record.
• A copy of Sale and Purchase Agreement.
• Any Amendment Agreements (if applicable).
• National ID (for GCC residents).
• Copy of Emirates ID for UAE Residents (front and back).
• Visit visa or entry stamp and unified number from the passport (nonresidents).

A. Yes. In addition to the above documents you will be required to make the following payments:

• AED 500 in administration charges, by cash or credit card.
• A Manager’s Cheque (banker’s draft) representing 4% of the purchase price of the unit plus AED 580/- (except for The Villa and Mudon-AED 410) payable to “Dubai Land Department”.
• AED 500/- for ready properties and villas under construction or AED 1000/- for Sell off plan units payable to “Emirates Real Estate Solutions” in cash.

A. No. You will need to submit a separate set of documents and cheque for each individual unit.

A. Yes, in addition to the above documentation you will need to submit a No objection certificate from the financial institution addressed to “Dubai Land Department” with the mortgage details.

A. Yes, a Manager’s Cheque (banker’s draft) representing 0.25% of the mortgaged value plus AED20 should be made payable to “Dubai Land Department”

A. We recommend that all owner(s) apply in person. However in the event that you are unable to apply in person, you can authorize a representative to submit the documentation on your behalf. The authorized representative is required to bring an authorization letter addressed to Dubai Properties and signed by the owner(s), along with an original valid ID. Please be advised that only the owner(s) or Power of Attorney (POA) holders can sign the “Developer Self Registration“(DSR) document.

A. Yes, you can authorize a representative to submit the documents on your behalf. Your appointed representative is required to have a letter of authorization signed by the owner(s) and is required to present valid identification at the time of submission. Once the “Developer Self Registration” (DSR) document is processed, the owner (s) will be required to come in person to sign. However, a representative may be assigned to act on behalf of the Owner(s) and complete the application process by providing us with a Power of Attorney (POA) document as well as an Original Passport. The POA must be attested by the UAE Courts

Where the Power of Attorney document was issued outside the U.A.E, it must be authenticated by the following institutions:

• The competent Government Department in the country where the Power of Attorney document is issued.
• The U.A.E Embassy/Consulate in the country where the Power of Attorney document is issued.
• The U.A.E Foreign Ministry in the U.A.E.

A. The application will be submitted along with all registration payments to Dubai Land Department within 2 business days. Once received from the Dubai Land Department, the owner will be informed to collect the Title Deed. Please be informed that the Title Deed will be issued within the established Dubai Land Department timelines.

A. Yes, an additional payment of AED 5020/- can be made payable to Dubai Land Department in Manager’s Cheque or Cash in order to expedite the process of pre-title deed issuance.

A. In case the Pre-Ttile Deed has been issued, you will need to make a payment of:

• AED 540/- in cash to “Dubai Land Department” (for The Villa and Mudon customers- AED 390/-).
• AED 500/- in cash to “Emirates Real Estate Solutions”.
• AED 500/-in cash or credit card for administration charges.

A. Applications for the title deed are received by the Dubai Properties Customer Care team located in Ras Al Khor Sundays through Thursday between 08:00 and 16:30.

A. Corporate customers need to submit the following documents:

• Passport copy of company shareholders (if applicable) along with the valid Residence Visa and Emirates ID (front and back).
• A copy of the Certificate of Record.
• A copy of Sale and Purchase Agreement.
• Any Amendment Agreements (if applicable).
• A copy of valid Trade License.

A. In order to obtain the Title Deed for the property you will be required to make the following payments:

• AED 500 in administration charges, by cash or credit card.
• A Manager’s Cheque (banker’s draft) representing 4% of the purchase price of the unit plus AED 580 (except The Villa and Mudon-AED 410) payable to “Dubai Land Department”.
• AED 500 for ready properties and villas under construction or AED 1000 for Sell off plan units- payable to “Emirates Real Estate Solutions” in cash.

A. The company can authorize a representative to make the application of the company’s behalf.

A. A representative may be assigned to submit the relevant documentation on behalf of the Company by providing us with an authorization letter issued on the company’s letter head with the company stamp and signed by the company’s signatory .The representative also needs present his original passport. Please be advised that only the owner(s) or Power of Attorney (POA) holders can sign the “Developer Self Registration“(DSR) document.

A. The application will be submitted along with all registration payments to Dubai Land Department within 2 business days. The Title Deed will be issued within timelines established by the Dubai Land Department. Once received from the Dubai Land Department, the owner will be informed to collect the Title Deed.

A. Yes, an additional payment of AED 5020/- can be made payable to Dubai Land Department in Manager’s Cheque or Cash in order to expedite the process.

A. Communication is sent to all investors informing them of the achieved construction milestone as and when it is achieved. Alternatively, you can write to us on info@dp.ae for further information.

A. You can update your address by writing to us on info@dp.ae. However, if a representative is to do the address change on your behalf, they will need to be an authorized Power of Attorney (POA) holder (attested by the UAE Courts) and visit the Customer Service Centre in person in order for the POA to be verified. (Insert link for change of address form)

A. Please visit the Customer Service Centre situated in Ras Al Khor, in order to process the outstanding dues.

A. Please visit the Customer Service Centre in Ras Al Khor and a member from our Collection team will be glad to serve you.

A. Payment towards your property is directly aligned to the achieved construction milestone. You will be notified in writing 10 working days prior to the cheque being banked upon achieving the milestone.

A. The bounced cheque fees vary from project to project. Please refer to your Sales and Purchase Agreement for the exact amount.

A. The Dubai Properties Sales and Customer Service Centre is open from Sundays through Thursday from 8:00 A.M. to 17:00 P.M. However, transactions are received from Sundays through Thursday from 08:00 A.M. up to 16:30 PM

A. Should you require any assistance after business hours, please contact our contact centre on the toll free number 800-DPUAE (37823) on Saturdays from 08:00 A.M. to 17:00 P.M. and Sundays through Thursdays from 08:00 A.M. to 19:00 P.M.

Alternatively you can also tweet us on @DPCustomers Sundays through Thursdays from 08:00 A.M. to 20:00 P.M.

You can also reach us via email by writing to info@dp.ae

A. Depending on the complexity and urgency of the transaction, we will be happy to send a representative to you so you could sign the documents to be delivered to you at the convenience of your home/office. (service available within Dubai only)